Age UK said the change would ‘all end in tears’ with the ‘long and complex’ 10-page documents failing to make it clear when the elderly will get a demand for payment, while action groups have urged a boycott of the fee.

Age UK said the change would ‘all end in tears’ with the ‘long and complex’ 10-page documents failing to make it clear when the elderly will get a demand for payment, while action groups have urged a boycott of the fee.
